Pass It On: Celebrate Older Americans Month by Helping to Stop Scams

During this Older Americans Month, seniors across the nation celebrate not just their wisdom and experiences, but also valuable fraud education through the Pass It On campaign by the FTC.

Embracing the theme of social connections, the campaign has fostered thousands of interactions, igniting dialogues to safeguard against scams.

We here at The Seniors Center support all efforts to protect seniors and older adults from fraud. Here’s how this program and the movement around it are promoting safety through education and community.

Pass It On: A Movement That Spreads Information and Hope

Initially conceived based on direct feedback from older adults, Pass It On embodies simplicity, clarity, and relevance. It delivers plain language materials that honor readers and their life journeys.

What began with coverage of critical topics has expanded greatly. The more people come forward to discuss their experiences with scams, the easier it is for others to speak up as well. This makes the movement one of camaraderie and mutual support.

Seniors, with their diverse backgrounds and learning preferences, are vulnerable to scams regardless. Hence, a group of subject-matter experts has outlined principles for organizations engaging older adults. The FTC offers insights into scams related to investments, charity, healthcare, tech support, and more.

Over the past decade, a multitude of community partners have tirelessly disseminated Pass It On messages to their circles, spanning from clients to neighbors. From aging services to consumer protection groups, financial institutions to law enforcement, dedicated individuals have conducted presentations, led discussions, and shared insights with loved ones.

The impact spans beyond organizations. Individuals now feel more confident discussing these matters in casual conversation, creating a beacon that shines light on scams and how to stop them.

Keen to become part of this network? Explore opportunities at ftc.gov/PassItOn and join in the collective effort to fortify seniors against scams.

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This Woman Lost $500K to an Elaborate Social Security Scam

Just how easy is it to fall prey to an organized Social Security scam? Imagine you’re relaxing one ordinary day, when you get a phone call. The caller identification indicates it’s the Social Security Administration (SSA).

You pick up the phone, and before you know it, you’re being patched through to multiple parties across different departments. The goal? To clear your name, after your Social Security number was stolen.

This is what happened to an Ohio woman. But there was no stolen number – at least not initially. That’s because the call and the entire operation around it was a Social Security scam. Now she’s sharing her story in hopes it may help others stay safe.

This Social Security Scam Had Everything – Including One Twist

The Ohio woman who was targeted was preyed on using fear mongering. As we’ve discussed, this is arguably the most popular tactic of scammers. They told her that her number was linked to drug trafficking and money laundering activities. She worried she could face jail time.

But the person on the other line, who claimed to be from the SSA, assured her they were there to help. She mentioned the operation was very smooth. The person she was talking to had all the answers, and never hesitated. In addition, her calls were put through to multiple departments. The fact she talked to many different people may have made the scam seem even more real.

While it has all the makings of a classic scam, this one had one unique aspect. The woman was told to take her retirement funds and put them into gold. Then multiple people came to her home to pick the gold up. The first people who came by have not been caught. But the second pair of individuals were pulled over by police. They found the gold and the woman’s receipt in the car. Court records reveal the individuals recently served prison time, and are part of an international organized crime group.

As for the victim, though, her $500,000 in retirement funds is gone. After working for 40 years, she’s now looking for a job. She shared her story in hopes it may help someone else.

For more news on Social Security scams, follow us on Facebook and Twitter.

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Use These Resources to Protect Your Social Security Number

If you’re looking to protect your Social Security number, we’ve got some tips for you.

This data point is one of the most heavily guarded for all, and for good reason. Because of this, many resources exist to help you protect it.

Today we’ll discuss some tools designed to protect your number from unauthorized use. We’ll also provide some tips you can use if you think your number is at risk for any reason.

Tools and Tips for Protecting Your Social Security Number

We start our list at the source. The Social Security Administration’s website is your first stop to protecting your number. On your account, you can check to see if your earnings are accurate, which could provide clues if anyone has used your number illegally.

There are many ways data thieves can use your number. One is to file taxes, and stick you with the bill. Luckily, you can lock your number on E-Verify, so only you can use it. As a bonus, you’ll get an alert if anyone tries to use it.

What about if someone tries to sell your number on the dark web? Many identity theft protection systems such as Aura can scan for instances like this. They can also do the same for your credit card numbers, address, and much more.

Consider making a security ritual, where once or twice a month, you check the above resources to verify the safety of your number. And if something does seem amiss, you’ll be able to react promptly. If you believe your number has been stolen, you can put a fraud alert on it via the SSA’s website.

With the right approach, you can keep this valuable data point protected. We’re happy to help you safeguard your privacy and your peace of mind. Bookmark our blog so you never miss a post.

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Here Are the Signs of a Potential Social Security Scam

It seems like there’s news of a new Social Security scam every day. The people behind these devious acts work around the clock to defraud innocent people.

Authorities have issued warnings about the potential forms these scams may take. While new ones are always popping up, most of these have a few prevailing characteristics.

Today we’ll discuss some tips on how to spot a scam, and even discuss how scammers use one nefarious technique to defraud even the most careful individuals.

Signs of a Potential Social Security Scam – and a Common Scammer Trick

Social Security scams usually prey on victims through threats and pressure. It’s common for victims to be told that “their Social Security number is compromised,” or “they’ll face legal action,” followed by requirements on how to alleviate these issues.

Some scammers take a different approach. Their scam involves telling the target that they’re entitled to additional benefits and perks they’re currently not taking advantage of. Of course, this is just another excuse to get them to hand over personal information such as bank account info or their Social Security number.

Speaking of personal information, this ties into one of the most common tricks scammers use. Tons of people fall for these fraudulent activities for one reason – they thought it was legitimate. Specifically, they thought they were talking to an authority.

These authorities can take the form of Social Security Administration workers or even law enforcement officers. Some scammers go as far as to spoof identities, using false pictures and stolen credentials. It’s easy for anyone to fall for such an extravagant effort.

So how can you protect yourself? Never reveal personal information to an unknown party. Likewise, never send them money, checks, prepaid cards, etc.. The best course of action is to look at the information of the person initiating the communication. Whether it’s a letter, call, text, or other, don’t respond. Cease communication, and call the Social Security Administration directly.

Doing so will allow you to check if the communication is legitimate. If it isn’t, you’ll be able to report the scam, which may stop others from being victimized. Stay alert, and stay safe!

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Understanding the “New Terms and Conditions” Social Security Scam

Do you accept the new terms and conditions?

This phrase has become so common in the digital age, we often don’t think twice about it.

But if you’ve got an email in your inbox talking about “new terms and conditions,” it could be a scam. This is especially true if it claims to be from the Social Security Administration.

Such a communication can seem innocent enough, and even look legitimate depending on how it’s prepared. However, it can actually be used to get your personal information.

This Social Security Scam is Already Landing in Inboxes

As reported here, this scam is well documented. And as a new year sets in, it’s a prime opportunity for scammers to weaponize this old trick.

This email targets people receiving Social Security benefits or those who have recently applied. It presents itself as a standard SSA communication. The purpose is supposedly to inform people about new terms and conditions to their account.

The idea is to get people to click a link and agree to these new terms – but in reality, they’re agreeing to hand over their information to fraudsters. It’s a subtle trick, so make sure you know how to spot it.

If you get any email claiming to be from the SSA, contact the organization directly. Never click a third-party link as a means to access your account. If there are any updates to terms and conditions, you’ll find out from the official source.

If it turns out the email was a scam, you can report it to help crack down on these activities and protect others in the process.

Emails and communications like this are all too common. But by staying vigilant, we can protect ourselves and one another. Want more insights into scams and how to stay safe? Follow our blog page! We post anti-scam awareness content every week. Let’s protect our information – together!

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No, Your Social Security Number Isn’t “Suspended”

Most of the things that chill us to the bone are works of pure fantasy.

Think about the terrors on the silver screen, or the spine-tingling scenes in the pages of great books. Most of what scares us is the unknown, or more specifically, the seemingly impossible.

As we’ve discussed, scammers love to use fear to prey on people. So when you get a call or an email saying your Social Security number is suspended, feel confident in knowing this is another fantasy created to scare you, and not a legitimate communication.

Why Suspended Social Security Number Scams Are Effective

Think about how many ways we use our Social Security number. This crucial data point comes up again and again in life and work.

A Social Security number is key for identity verification. It’s key in us receiving the retirement benefits we’ve fairly earned. There’s also its use in tax purposes, security clearances, and more.

As discussed here, this type of scam is all too common. It takes people by surprise, and this state of shock can render them vulnerable. It’s then that the scammer on the other end of the line will tell the fearful target that they can “reinstate” the number by verifying it, paying money, or sharing other personal information.

While these scams are real, the concept of your number being suspended is false. If you are targeted by a scam like this, cease all communication with the other party. Contact the Social Security Administration directly and tell them about what happened.

This way, you can report the fraud to protect others. You can even put a flag on your number if you believe it may be in danger.

For more facts about avoiding Social Security scams like suspended numbers and more, follow our page.

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Beware of Scams: No Need to “Claim” Your Social Security COLA

Scammers are always looking for new ways to target seniors. COLA season is an opportune time for those who seek to defraud older individuals.

One of the latest schemes involves pretending to be from the Social Security Administration (SSA). These fraudsters will call or email, claiming that seniors need to “claim” their 2026 Cost-of-Living Adjustment (COLA) or risk losing it. The goal? To steal personal information like Social Security numbers, bank details, and even payments.

No Need to Claim Your Social Security COLA – It’s Done for You

It’s important to know that you do not need to take any action to receive your COLA. The SSA automatically applies it to your benefits – no calls, forms, or claims necessary. If someone contacts you saying you need to claim it, that’s a red flag.

These scammers often sound professional and convincing. They may use scare tactics, saying your benefits will stop or you’ll miss out on the increase if you don’t act immediately. They’ll ask for personal information, claiming they need it to “verify” your identity or process your COLA.

Here’s what you need to know: the SSA will never call you out of the blue and ask for your personal information. Any changes to your benefits, including COLA increases, are automatic. If you receive a suspicious call or email, don’t engage. Hang up or delete the message, and report the scam to the SSA’s Office of the Inspector General.

Staying informed is the best defense against these scammers. Always protect your personal information and remember that legitimate organizations, including the SSA, will never ask for sensitive details over the phone or via email. By staying vigilant, you can safeguard your benefits and avoid falling victim to these dangerous schemes.

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Social Security Payments Are Going Paperless – Will it Reduce Fraud?

For decades, Social Security has offered payment by paper check. But by September 30, that option will officially disappear. From that point on, all benefit payments will be issued electronically – either by direct deposit or through a government-issued debit card.

This shift marks more than just a modern update. It’s a necessary step toward keeping retirees safer and more secure.

Paper Checks Are 16x More Likely to Be Lost or Stolen

Older Americans deserve the peace of mind that comes with knowing their earned benefits are protected. Unfortunately, paper checks have long been a target for thieves. In fact, they are 16 times more likely to be lost or stolen compared to electronic deposits. Once intercepted, checks can be altered, cashed fraudulently, or used as a springboard for identity theft.

By requiring electronic payments, the government is taking a significant step to reduce the risk of fraud. Not only is this safer, but it’s also faster. Electronic deposits typically arrive sooner than checks by mail – and they aren’t subject to postal delays, weather disruptions, or physical theft.

Going paperless could also help reduce administrative costs and streamline the Social Security system overall. But most importantly, this change helps protect the people who’ve spent their working lives paying into the program.

As scammers grow more sophisticated, we must respond with smarter safeguards. Direct deposit is one of the simplest and most effective defenses available.

For anyone still receiving paper checks, now is the time to make the switch. Whether you’re a retiree or helping a loved one manage their finances, securing your Social Security benefits is more important than ever. To update your payment method, use your my Social Security account.

For more content on Social Security and scam avoidance, bookmark our page and follow us on Facebook.

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Scam Alert: Phishing Emails Are Targeting Social Security Recipients

The Social Security Administration (SSA) has issued a new warning about a dangerous phishing scam targeting retirees. Scammers are sending emails that look official, complete with SSA logos and language like “letter of reinstatement,” in an attempt to trick recipients into clicking links or handing over personal information.

Phishing is a cybercrime where criminals pose as trusted institutions to deceive people into revealing sensitive data such as Social Security numbers, banking information, or passwords. These messages often use scare tactics to create urgency. In this scam, fraudsters may claim your Social Security number has been suspended, used in a crime, or that you must verify information immediately to avoid losing benefits.

These messages are 100 percent fake. The SSA does not initiate contact via email, text, or social media to request personal information. They will never threaten you or demand urgent action through digital means.

Here’s how to protect yourself:

  • Do not click on links or download attachments in suspicious emails.
  • Never provide personal or financial information via email or text.
  • Report suspected phishing to the SSA’s Office of the Inspector General at this link.

If you’re ever unsure about a message, contact the SSA directly through their official website or toll-free number.

Retirees have worked hard for their benefits, and they deserve to enjoy them without fear. Unfortunately, scammers know that Social Security is a lifeline and often use it to exploit trust and confusion.

We’ll continue to monitor these threats and share updates to help protect your identity, your benefits, and your peace of mind.

How the Feeling of Urgency Plays Into Social Security Scams

Social Security scams have become increasingly sophisticated, often preying on seniors by creating a false sense of urgency. This tactic plays on psychological principles, making it more likely that individuals will make hasty decisions without fully thinking them through. Understanding this can help you protect yourself and your loved ones from these fraudulent schemes.

One of the most common strategies scammers use involves creating an urgent scenario where immediate action is required. You might receive a call or an email claiming there’s a problem with your Social Security account, or that your benefits will be suspended unless you verify your personal information immediately. This sense of urgency can cause panic and lead you to act quickly, without considering the legitimacy of the request.

Scammers know that when people feel pressured, they’re less likely to scrutinize the situation. By insisting that you must act now, they reduce the time you have to think critically about their demands. This urgency is a red flag; legitimate agencies like the Social Security Administration (SSA) will not ask for personal information over the phone or through email, nor will they pressure you into making immediate decisions.

To protect yourself, remember that you have the power to end suspicious communications. If you receive a call or message that feels urgent, take a step back. Do not provide any personal information. Instead, contact the SSA directly using their official contact information to verify the claim. This deliberate action can transform the feeling of urgency into a tool for safety, ensuring that you stay in control of your personal information.

Stay vigilant and use the feeling of urgency to your advantage. Ending suspicious communications and verifying information through official channels can protect you from becoming a victim of Social Security scams.

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