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Watch Out for Summer Travel Scams – Here’s How to Stay Safe

Summer is prime time for fun, road trips, and vacations. Unfortunately, it’s also a prime opportunity for summer travel scams.

With people booking trips, hitting the road, and spending more money online, scammers see an opportunity. Here are a few of the most common summer travel scams to watch for, along with ways to stay one step ahead.

One big red flag? Unbelievable hotel or event deals that pop up in texts, emails, or social media ads. If the price seems too good to be true, it probably is. These scams often ask for upfront payment or your personal info to “hold” the booking. Instead, always book directly through trusted websites or the hotel’s official site.

Another one making the rounds is the fake toll or traffic violation scam. You might get a message saying you owe money for missing a toll or speeding. Don’t click the link or call the number. These scammers are trying to steal your money, driver’s license number, and more. If you’re unsure if the claim is legitimate, contact the local toll collecting organization.

Everyone has encountered the persistent telemarketers who promote car warranties and travel insurance. But some aren’t just trying to sell you something. Instead, they want to steal your info and defraud you. Hang up. Don’t press any buttons or answer any voice prompts. If you want to shop for a warranty or insurance, contact the sellers directly yourself.

The best rule? Never share your personal or payment info with someone you don’t know or trust. If anything feels off, end the call, close the email, or exit the text. Then go straight to the source, and use a number or website you find yourself.

Bonus tip: set up alerts on your bank and credit cards so you catch unauthorized charges quickly. And keep your devices updated and secured with strong passwords.

Scammers don’t take vacations, but you can still enjoy yours by staying alert and protecting your info.

Pass It On: Celebrate Older Americans Month by Helping to Stop Scams

During this Older Americans Month, seniors across the nation celebrate not just their wisdom and experiences, but also valuable fraud education through the Pass It On campaign by the FTC.

Embracing the theme of social connections, the campaign has fostered thousands of interactions, igniting dialogues to safeguard against scams.

We here at The Seniors Center support all efforts to protect seniors and older adults from fraud. Here’s how this program and the movement around it are promoting safety through education and community.

Pass It On: A Movement That Spreads Information and Hope

Initially conceived based on direct feedback from older adults, Pass It On embodies simplicity, clarity, and relevance. It delivers plain language materials that honor readers and their life journeys.

What began with coverage of critical topics has expanded greatly. The more people come forward to discuss their experiences with scams, the easier it is for others to speak up as well. This makes the movement one of camaraderie and mutual support.

Seniors, with their diverse backgrounds and learning preferences, are vulnerable to scams regardless. Hence, a group of subject-matter experts has outlined principles for organizations engaging older adults. The FTC offers insights into scams related to investments, charity, healthcare, tech support, and more.

Over the past decade, a multitude of community partners have tirelessly disseminated Pass It On messages to their circles, spanning from clients to neighbors. From aging services to consumer protection groups, financial institutions to law enforcement, dedicated individuals have conducted presentations, led discussions, and shared insights with loved ones.

The impact spans beyond organizations. Individuals now feel more confident discussing these matters in casual conversation, creating a beacon that shines light on scams and how to stop them.

Keen to become part of this network? Explore opportunities at ftc.gov/PassItOn and join in the collective effort to fortify seniors against scams.

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This Woman Lost $500K to an Elaborate Social Security Scam

Just how easy is it to fall prey to an organized Social Security scam? Imagine you’re relaxing one ordinary day, when you get a phone call. The caller identification indicates it’s the Social Security Administration (SSA).

You pick up the phone, and before you know it, you’re being patched through to multiple parties across different departments. The goal? To clear your name, after your Social Security number was stolen.

This is what happened to an Ohio woman. But there was no stolen number – at least not initially. That’s because the call and the entire operation around it was a Social Security scam. Now she’s sharing her story in hopes it may help others stay safe.

This Social Security Scam Had Everything – Including One Twist

The Ohio woman who was targeted was preyed on using fear mongering. As we’ve discussed, this is arguably the most popular tactic of scammers. They told her that her number was linked to drug trafficking and money laundering activities. She worried she could face jail time.

But the person on the other line, who claimed to be from the SSA, assured her they were there to help. She mentioned the operation was very smooth. The person she was talking to had all the answers, and never hesitated. In addition, her calls were put through to multiple departments. The fact she talked to many different people may have made the scam seem even more real.

While it has all the makings of a classic scam, this one had one unique aspect. The woman was told to take her retirement funds and put them into gold. Then multiple people came to her home to pick the gold up. The first people who came by have not been caught. But the second pair of individuals were pulled over by police. They found the gold and the woman’s receipt in the car. Court records reveal the individuals recently served prison time, and are part of an international organized crime group.

As for the victim, though, her $500,000 in retirement funds is gone. After working for 40 years, she’s now looking for a job. She shared her story in hopes it may help someone else.

For more news on Social Security scams, follow us on Facebook and Twitter.

AI Voice Scams Are on the Rise—Here’s How to Stop Them

AI voice scams are becoming increasingly sophisticated, and seniors are often the primary targets.

Using advanced artificial intelligence tools, scammers can now replicate a loved one’s voice with just a short audio clip.

These cloned voices can be used in phone calls to trick older adults into believing that a grandchild, child, or other family member is in danger and urgently needs money. The emotional manipulation is powerful—and sadly, often effective.

How AI Voice Scams Work and How to Stay Safe

Many of these scams begin with a sense of panic: “Grandma, I’ve been in an accident,” or “I’m in jail, and I need bail money.” The voice sounds just like a family member, and the caller insists on secrecy or immediate action. Anyone who may not be familiar with AI technology can be caught off guard and respond before verifying the situation.

One simple yet highly effective way to protect your loved ones is to establish a family code word or phrase. This should be something easy to remember but hard for outsiders to guess. Pick something not found in social media posts or public records. It could be a childhood nickname, a favorite vacation spot, or a silly phrase you’ve never shared with anyone else. If someone calls claiming to be a relative in trouble, ask for the code word. If they don’t know it, hang up and contact the real person directly.

Other voice scams ask simple questions, often from scammers posing as Social Security, Medicare, or tax authorities. “Can you hear me?” When you respond with “yes,” they can use this voice clip to approve security prompts on your behalf, using the recording to give consent to purchases, account access, and more. The solution? Don’t say “yes,” and if you receive an unsolicited call, ask who it is, then hang up and contact that organization directly to check if the communication is legitimate.

Remember, you can use your voice to spread the word about scams like these. Inform your family and friends, and make plans to prepare for said schemes ahead of time. Do you know anyone who has been targeted? Share your thoughts and experiences.

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How Your Mindset Makes You More Susceptible to Scams and Fraud

Scams and fraud are billion-dollar industries. Criminals work diligently to create intricate and elaborate schemes, many of which target older Americans.

But the truth is that anyone can be targeted by a scam. Sometimes when we see these stories on the news, or read about them online, we may be tempted to scoff.

“How could someone fall for such an obvious trap?” But the truth is that everyone is susceptible. In most cases, it all comes down to your mindset.

How a Busy Mind Can Make You Vulnerable

Imagine a person who is struggling financially, or barely making ends meet. This individual focuses on being careful with their money, avoiding any additional losses or unnecessary expenses.

But when they get a call that their bank savings or Social Security benefits are at risk, their mindset works against them. While some believe they’re being careful and acting fast by following instructions to “protect” their finances, they’re really falling prey to scammers.

Imagine someone who has seen countless stories online or on the news about people having their private information stolen. At the first hint they might suffer a similar fate, they could be quick to comply with anyone giving them instructions – even if it’s a scammer impersonating a legitimate authority.

Scammers can easily target someone with a busy mind, who is nervous, or who reacts too quickly. What’s the solution? Just as we should be more understanding of those who fall victim to scams, we should take this same slower mindset anytime a similar situation arises.

If someone claiming to be a legitimate authority contacts you and asks for money, physical goods, or private information, pause immediately. End the communication, and reach out to the organization in question directly. This will help you determine if the communication is legitimate or not.

When in doubt, practice the pause. It could save you from being scammed!

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Beware CAPTCHA Scams: A Sneaky Scheme Disguised as Security

There’s a new trend gaining popularity among cybercriminals in the form of CAPTCHA scams.

Who among us hasn’t used one of these common digital security measures? They’re designed to stop bots from accessing websites and require us to prove we’re human.

While their premise is useful and they serve a worthwhile purpose, it’s their common and trusted nature that’s made them a tool some scammers have tried to weaponize.

How to Spot and Avoid Fake CAPTCHA Scams

A CAPTCHA is typically a simple command that a user must perform to prove they’re not a robot.

It can be as simple as checking a box. In some cases, however, they’re a bit more complex. Many CAPTCHAs ask people to identify objects in a photo, or turn a photo a certain direction. These are generally fine, and represent a standard security checkpoint.

The advancements in these security measures are designed to thwart bots, which are being programmed more intelligently. However, scammers understand that the public trusts CAPTCHAs. This is why they’ve created schemes designed to mimic them.

Common CAPTCHA scams will typically ask the user to enter commands, such as Win+R or CTRL+V. However, when the user inputs these keys, they’re actually pasting code into their computer’s Command Prompt, which will install malware.

As a general rule, be suspicious of CAPTCHAs on pages that don’t seem to need them. Unless you’re logging into a site or verifying your identity for security reasons, you likely won’t need a CAPTCHA. And even then, any directions to perform keyboard commands or copy and paste should be viewed as a scam.

More often than not, CAPTCHAs are safe. Especially if you’re simply checking a box, you’re good to go. But knowing how scammers weaponize these common security checkpoints into schemes can help you stay vigilant and stay safe.

Have you encountered any CAPTCHA scam attempts? Tell us about them. Be sure to follow our page for more news on scam avoidance.

Understanding the “New Terms and Conditions” Social Security Scam

Do you accept the new terms and conditions?

This phrase has become so common in the digital age, we often don’t think twice about it.

But if you’ve got an email in your inbox talking about “new terms and conditions,” it could be a scam. This is especially true if it claims to be from the Social Security Administration.

Such a communication can seem innocent enough, and even look legitimate depending on how it’s prepared. However, it can actually be used to get your personal information.

This Social Security Scam is Already Landing in Inboxes

As reported here, this scam is well documented. And as a new year sets in, it’s a prime opportunity for scammers to weaponize this old trick.

This email targets people receiving Social Security benefits or those who have recently applied. It presents itself as a standard SSA communication. The purpose is supposedly to inform people about new terms and conditions to their account.

The idea is to get people to click a link and agree to these new terms – but in reality, they’re agreeing to hand over their information to fraudsters. It’s a subtle trick, so make sure you know how to spot it.

If you get any email claiming to be from the SSA, contact the organization directly. Never click a third-party link as a means to access your account. If there are any updates to terms and conditions, you’ll find out from the official source.

If it turns out the email was a scam, you can report it to help crack down on these activities and protect others in the process.

Emails and communications like this are all too common. But by staying vigilant, we can protect ourselves and one another. Want more insights into scams and how to stay safe? Follow our blog page! We post anti-scam awareness content every week. Let’s protect our information – together!

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Survey Reveals Financial Fraud is a Major Senior Health Concern

They say health is the greatest wealth, and for good reason.

There’s no denying that being financially well-off can benefit a person’s health. The opposite is also true, as financial worries can exacerbate or even cause health issues, especially for seniors.

A recent survey from the University of Michigan shows that financial fraud and other scams aren’t just a problem for seniors – they’re one of the most serious health concerns people in this age group face.

Financial Fraud Ranks as One of Seniors’ Top Concerns

According to the National Poll on Healthy Aging, fears about financial fraud rank in the top four concerns of seniors when it comes to their well-being.

On a list of the 10 biggest worries seniors face regarding their health, costs dominated the top three spots. Specifically, concerns about the cost of medical care, assisted living, and prescription medications. But the fact that financial fraud ranks so close behind shows how serious this concern is.

Financial scams can rob seniors of their life savings. They turn what should be a fairly earned, secure retirement into a nightmare of uncertainty. Many scams involve Social Security, and these can put a person’s benefits in jeopardy in some cases.

Perhaps worst of all, these instances of fraud can take a person’s peace of mind. Scams can make a person feel vulnerable and violated, raising their stress levels. In addition, being targeted may make a person less likely to interact with the outside world. This interaction is crucial for seniors and older individuals who need to avoid loneliness as they age.

We here at The Seniors Center understand how serious scams are. It’s why we publish weekly content on how to avoid financial fraud, Social Security schemes, and other types of crimes designed to defraud seniors and people of all age groups.

To make sure you never miss a post on how to protect your identity, information, finances, and health, take a second to bookmark our page today.

No, Your Social Security Number Isn’t “Suspended”

Most of the things that chill us to the bone are works of pure fantasy.

Think about the terrors on the silver screen, or the spine-tingling scenes in the pages of great books. Most of what scares us is the unknown, or more specifically, the seemingly impossible.

As we’ve discussed, scammers love to use fear to prey on people. So when you get a call or an email saying your Social Security number is suspended, feel confident in knowing this is another fantasy created to scare you, and not a legitimate communication.

Why Suspended Social Security Number Scams Are Effective

Think about how many ways we use our Social Security number. This crucial data point comes up again and again in life and work.

A Social Security number is key for identity verification. It’s key in us receiving the retirement benefits we’ve fairly earned. There’s also its use in tax purposes, security clearances, and more.

As discussed here, this type of scam is all too common. It takes people by surprise, and this state of shock can render them vulnerable. It’s then that the scammer on the other end of the line will tell the fearful target that they can “reinstate” the number by verifying it, paying money, or sharing other personal information.

While these scams are real, the concept of your number being suspended is false. If you are targeted by a scam like this, cease all communication with the other party. Contact the Social Security Administration directly and tell them about what happened.

This way, you can report the fraud to protect others. You can even put a flag on your number if you believe it may be in danger.

For more facts about avoiding Social Security scams like suspended numbers and more, follow our page.

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Common Social Security Scams During COLA Season

We recently talked about the “Claim Your COLA” scam — where fraudsters try to trick retirees into “activating” their Cost-of-Living Adjustment. Unfortunately, that’s only one of several scams that surface this time of year, when attention is high on Social Security payments and policy updates.

Scammers know that COLA season brings confusion and curiosity. They take advantage of that by pretending to be government representatives, sending emails, texts, or letters designed to look official. Here are a few of the most common tactics:

1. “Confirm Your Payment Schedule”
Fraudsters may claim they need to “verify” your date of birth, bank account, or Social Security number to confirm when your COLA increase will arrive. The SSA never asks for personal details this way.

2. “You’re Owed an Additional Adjustment”
Some messages suggest you qualify for extra funds — but only after confirming private information. This is a classic bait-and-trap designed to steal your identity or bank data.

3. “Policy Changes Due to a Government Shutdown”
Scammers sometimes exploit headlines, claiming a shutdown or funding delay has changed how benefits are issued. These messages are false and often lead to phishing sites.

4. “Fee-for-Service Help”
Be wary of anyone offering to “expedite” your COLA or handle Social Security paperwork for a fee. There are no shortcuts — and official help from SSA is always free.

If you ever receive a suspicious message, don’t respond or click any links. Contact the Social Security Administration directly at 1-800-772-1213 or visit them online for accurate information.

A little skepticism goes a long way — especially during COLA season, when scammers are most active.