Illegal Call Center Scams: What You Need to Know


Billions of dollars have been lost to scams just over the past two years, and seniors are often a target for scam artists. One scam that is particularly common that you should be aware of is illegal call centers.

Illegal call centers are fraudulent telemarketing organizations that target seniors with promises of discounted products and services, such as medical alert systems or vacation packages.

Yahoo! reports that call centers and phishing groups in India often use illegal tactics to scam people out of their money, such as lying about the company’s location or name, guaranteeing products and services that don’t exist, and having representatives threaten or pressure callers into making purchases.

Seniors should be aware of warning signs that they may be dealing with an illegal call center. These signs include aggressive sales tactics, misrepresentation of products and services, and requests for payment over the phone or by a wire transfer.

Remember—if you ever feel uncomfortable or intimidated by a caller, it’s best to hang up.

It’s important to protect yourself and your family by staying informed about illegal call centers and common scams. If you or a loved one have been targeted by an illegal call center, report the incident to the Federal Trade Commission (FTC). You can also research the company online and contact your state attorney general’s office for more information.

The Seniors Center Blog is here to offer advice on dealing with scams and resources on how to stay safe. Be sure to follow us on Twitter and Facebook if you’d like to stay up to date on the latest scam alerts and safety tips. Together, we can help protect our community from scams.

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